Video technology is revolutionizing the way business is being done. Easily integrate our video sales enabled technology on your website with no developer needed.
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We have an exclusive global network of expert receptionists available in over 150 different countries. 利用他们的技能, 人才, and expertise combined with our video technology to offer world-class customer experiences.
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Our video enabled technology can intelligently route customers to our receptionists by language. 我们支持英语, 法国, 西班牙语, 中国人, 阿拉伯语, 还有其他几种语言, so communication is always smooth and in your native tongue.
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Our flexible pricing structure allows you to leverage onshore or offshore pricing to create the most cost-effective structure for your business. We can help you outsource your receptionists at a fraction of the price an inhouse team would cost.
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All video and audio between your clients and our receptionists are encrypted to ensure privacy. Our operations are 100% compliant with consumer data protection laws.
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We’ll assign a dedicated account manager to discover your exact needs and work to build the precise team you need. Our support is available 24/7 to ensure a smooth process from start to finish.
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Our knowledge and access to relevant investors, 市场洞察力, and unique discounts serve as an extra bonus to give your company a competitive edge and build bridges over barriers that inhibit your growth.
1840 & 公司 provided us with more transparency into our sales calls at a time when we really needed it. 他们提供QA工具, improved our value proposition, and sales coaching which greatly improved our customer interactions and sales process.
凯西H.
MANGER OF TRAINING, HOMELIGHT
Although we had several partners with more tenure, it was 1840 & 公司 that used their analysis team to open up our opportunities with NPS score, resulting in 50%+ improvements.
丹尼尔·R.
VP of Client Services, Pentius
The team completes tasks on time and goes above and beyond. I’ve been pleased with everything so far.
麦克米.
切克金融公司所有者
We selected 1840 based on our needs and their ability to source and onboard offshore talent. We were impressed with their clear and concise communication.
安德鲁·C.
财务副总裁,蓝石巷
They consistently find people that fit the client’s requirements for each position. Moreover, the resources they provide are usually ready to work right away. They’re like a matchmaker for staff; they provide exactly what we’re looking for.
未公开的
创业孵化器CEO
The team sourced candidates for us from the Philipines to do data verification for our company and now we work with them to do payroll. They moved quickly and provided quality candidates.
未公开的
科技公司人力资源经理
They are an exemplary partner. 1840 provided us with multiple agents to work our customer support channels… Key deliverables included maintaining our KPIs such as 96% CSAT, 15 second first reply time for chat, and 4-hour first reply time for email.
时尚批发客户
Director of Customer 支持
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The first step is to define the work and let us know your needs. We’ll work closely with you to understand your goals, technical needs, and any requirements.
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Once we understand your needs, we’ll start assembling and training your receptionists. We’ll build a team exclusively tailored to your business and ready to rock.
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Instantly see the difference in customer satisfaction as soon as your team and video enabled tech is live. Your website visitors can see and talk to a real person with just one click.
A video receptionist is a virtual receptionist that uses video conferencing technology to communicate with visitors and clients. Instead of an in-person receptionist, visitors can use a kiosk or tablet to connect with a remote receptionist who can provide assistance and direct them to their intended destination. Video receptionists often include features such as facial recognition technology and touchscreen interfaces to enhance user experience. They are a cost-effective and scalable solution for managing visitor reception and security while maintaining a high level of customer service.